Build a stronger, more secure payment process with role-based controls

How to understand and assign the right user roles

• Explore available roles: Access a comprehensive breakdown of all six user roles by clicking “View and compare roles” in your Settings
• Match roles to responsibilities: Choose from Account Owner, Admin, Accountant, Contributor, Approver, and Viewer based on each team member’s specific needs
• Control access strategically: Ensure team members only see and manage what’s relevant to their position while maintaining necessary security boundaries

How to add and manage team members

• Invite new users easily: Add team members by entering their name and email, then assigning the appropriate role for their responsibilities
• Streamline the onboarding process: New users receive automatic email invitations with clear instructions for account setup and verification
• Adjust permissions as needed: Update anyone’s role at any time by returning to Users & Roles settings and selecting “Edit Role”

How to create custom approval workflows

• Build multi-factor approvals: Create workflows based on payment amount, who schedules the payment, and which vendor is being paid
• Set amount-based triggers: Require approval for payments above specific thresholds to maintain control over larger transactions
• Target specific team members: Apply approval requirements to particular roles or individuals who need additional oversight
• Include vendor-specific rules: Create special approval processes for international vendors or suppliers that require extra review

How to review payments on the go

• Approve from anywhere: Use the Melio mobile app to review pending payments without being tied to your desk
• Make quick decisions: Swipe right to approve, left to decline, or tap Skip to review later for efficient payment management
• Maintain team communication: Include explanatory notes when declining payments to keep everyone informed and aligned