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Financial literacy
6 min

7 ways for ecommerce businesses to increase cash flow

In this blog post, we examine common cash flow issues e-commerce businesses face and effective ways to combat them.

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An e-commerce merchant using a mobile phone and online tools to improve her cash flow.

It will come as no surprise that the ecommerce industry has experienced unprecedented growth in the past few years, and the COVID-19 pandemic only sped up this trend. In the US alone, online sales totaled $870 billion in 2021, a 50.5% increase from 2019. People were stuck at home, left with no choice but to order everything online. But even as lockdowns become distant memories in our “post-COVID” world, the inertia of ecommerce growth continues.

However, the current state of the economy has put a lot of strain on businesses worldwide. And ecommerce businesses are no exception, citing cash flow issues as a top concern. That’s why we’ve teamed up with Shopify to launch Shopify Bill Pay powered by Melio, so businesses like yours can enjoy increased cash flow and financial control while paying the bills.

It’s no secret that cash keeps doors open. That’s why it’s critical to understand common cash flow issues businesses come up against and effective ways to combat them.

Common cash flow challenges ecommerce businesses face

Illustration of common ecommerce business cash flow challenges, including siloed inventory tracking, payout delays, accounting mistakes, invoices due before payment arrives, and overstaffing, with playful character graphics and purple accents.

 

Here are some of the top issues online sellers come up against that affect cash flow.

1. Payout delays

One of the most significant issues for ecommerce businesses is the delay between the time of purchase and receiving payment from the online platform. This delay can leave businesses struggling to cover inventory costs while waiting for profits to show up. Unlike brick and mortar stores, where payments typically reconcile within 24 hours, ecommerce businesses need to be especially mindful of managing their cash flow to avoid overselling.

2. Siloed inventory tracking

Many ecommerce businesses sell their products across multiple channels, making it challenging to get accurate inventory numbers. This can have a direct impact on cash flow, as poor inventory management can lead to overselling or overstocking, both of which can be costly. If you’re using Shopify however, you can set up inventory tracking and prevent your inventory data from being so siloed. You can even analyze changes to inventory levels in the Inventory Reports section on Shopify.

3. Accounting mistakes

Ecommerce merchants are often accustomed to handling their books manually, which can lead to common accounting mistakes like typos and miscalculations. By not using cloud-based accounting software to streamline and automate their accounting processes, businesses can put themselves at risk of mismanaging their cash flow.

4. Invoices are due before you’ve been paid

It’s common for suppliers to require payment at the time of purchase. This means that ecommerce businesses need to pay their suppliers before they receive payment from their own customers, which can create cash flow challenges if not effectively managed.

5. Overstaffing

The difference between surviving and thriving can be whether or not you’re overstaffing. Hitting that headcount sweet spot can be challenging, but its importance cannot be overstated. Too much labor is one of the main causes of poor cash flow. Your best bet is to figure out the minimum number of people it takes to keep your company up and running and leverage temporary or freelance workers during busier periods.

So how can ecommerce businesses increase cash flow?

Illustration of seven ways to increase ecommerce cash flow, including delaying expenses, increasing average order value (AOV), diversifying product mix, implementing effective pricing, creating recurring revenue, running strategic promotions, and optimizing inventory management, with playful character graphics and purple accents.

Cash flow challenges can be scary, but not impossible to overcome. The good news is that there are several steps you can take to increase your chances of success. Here are seven ways you can take matters into your own hands and increase cash flow.

1. Delay unnecessary expenses and leverage credit card float

Delay any unnecessary spending—when cash is tight but you want to renovate your store, postpone the project until you have more cash on hand. Instead of physical mailers, use digital marketing campaigns as a cost-effective alternative. Review your bank statements for hidden fees or unwanted subscriptions that drain cash unnecessarily. 

Additionally, pay your bills with credit cards through AP solutions, which lets vendors get paid immediately while giving you up to two months of extra float until your next billing cycle. Schedule payments to go out exactly when due—not early (draining reserves) or late (risking penalties).

2. Increase average order value (AOV)

You don’t necessarily need more customers—you just need each existing customer to spend a little more. Bundle products that pair well together with accompanying discounts or gift cards to increase revenue while customers enjoy good deals.

Offer free shipping over a threshold or use upselling and cross-selling by suggesting enhanced versions or related items at the right moment in the customer journey. Make sure suggestions are relevant and don’t overwhelm customers, as these small boosts significantly raise cash intake without increasing marketing spend.

3. Diversify and strategically manage product mix

Relying too heavily on one or two products is risky—if sales dip, so does your cash flow. Expand your product range or introduce complementary items to attract new customers and encourage repeat purchases. Keep bestsellers well-stocked while actively promoting slower-moving inventory to increase sales volume immediately. If one product line slows down, others can pick up the slack, and diversification gives existing customers more reasons to return and explore.

4. Implement effective pricing strategies

Getting your pricing right is one of the simplest ways to keep cash flow healthy. Make sure prices make sense for your market and leave enough room for profit. 

Use tactics like charm pricing ($19.99 instead of $20), keep an eye on competitor prices, and regularly review yours to mirror market conditions and demand. This flexibility supports both sales volume and healthy profit margins without complicated calculations.

5. Create recurring revenue through subscriptions

Subscription-based sales for consumables (like vitamins or pet supplies) or digital access memberships (for software or premium content) ensure recurring billing cycles, creating consistent cash inflow and predictable revenue. 

This model improves working capital management and boosts customer retention since subscribers stick around longer than one-time buyers. You can also introduce gift cards for upfront cash. Subscriptions provide clearer insights into customer lifetime value and make revenue projection easier.

6. Use strategic promotions for quick cash injection

When you need to move products or bring in quick cash, well-timed promotions—flash sales, limited-time offers, or exclusive discounts for your email list—create urgency and get money in the door fast. 

These work especially well for clearing slow-moving inventory while generating immediate cash flow. Just be careful not to rely on them too often, or you risk training customers to only shop when there’s a deal.

7. Optimize inventory management for immediate impact

Inventory management directly impacts profitability and cash flow. Focus on keeping bestsellers well-stocked to avoid lost sales, while actively promoting slower-moving products through targeted campaigns or bundled offers. This approach leads to increased sales volume immediately, providing the cash necessary to reinvest in new inventory and maintain healthy turnover rates.

Boost your cash flow

These actionable steps are sure to help you get on top of your cash flow game and set you apart from your competitors. And as we wait for inflation to decrease, supply chain issues to improve, and labor shortages to stop, we know one thing for sure: cash flow management doesn’t have to cause headaches. With AP tools like Shopify Bill Pay, you can enjoy time saving tools that keep your cash flow top of mind at all times.

*This blog post is intended for informational purposes only and is not intended as financial advice.
**Melio does not provide legal, tax or accounting advice, and you should consult with a professional advisor before making any financial decisions.