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New feature update: request your vendor’s payment details

When choosing how your payment should be delivered, you can now send your vendor a request to enter their payment details. This way, even if you’re missing their payment information, we’ll send them an email so they can decide how they want to get paid, check or bank deposit, and update the relevant payment details in a discreet and secure manner.

This is how it works :

1. Start scheduling a payment for a new or existing bill.

2. When you are asked how you would like your vendor to receive this payment, select “Ask vendor for payment details”.

Ask for vendor payment details button

3. Add your vendor’s email and click submit and continue.

Ask for vendor payment details submit and continue

4. You continue scheduling your payment as usual. 

5. Melio sends a secure form asking for your vendor’s payment details and how they want to get paid – Paper Check or Bank transfer (ACH).

6. Once your vendor fills out the details, Melio automatically schedules the payment according to the date you chose & updates you with the final estimated payment delivery date.

Schedule a payment

What your vendor sees

Your vendor will receive an email which includes the invoice number, payment amount and your details.

Request Vendor Payment Details Email

Once they click on the link in the email,  your vendor can choose how they want to get paid (via paper check or bank deposit) and the details of where to send or deposit the payment.

Request Vendor Payment Details Secure Online Form

Visit our help center to learn more about this feature and paying with Melio.

*This blog post is intended for informational purposes only and is not intended as financial advice.
**Melio does not provide legal, tax or accounting advice, and you should consult with a professional advisor before making any financial decisions.