How to File a Complaint

NMLS ID: 2376858

Money transmission services are provided by Melio Solutions Inc. If after contacting customer support at [email protected] you still have an unresolved complaint regarding Melio Solutions Inc.’s money transmission services, please direct your complaint to your relevant jurisdiction, as described below:

Melio Solutions Inc. is licensed in the following US jurisdictions:

State

License

State agency

State

Arizona

License

MT-2004938

State agency

Department of Insurance and Financial Institution

State

Georgia

License

Money Transmitter License #2376858

State agency

Department of Banking and Finance

State

Michigan

License

Money Transmitter License MT0026110

State agency

Department of Insurance and Financial Services

State

Missouri

License

Sale of Checks and Money Transmitter License MO-25-9640

State agency

Division of Finance

State

Ohio

License

Money Transmitter License OHMT 289

State agency

Division of Financial Institutions

State

Vermont

License

Money Transmitter MT-2376858

State agency

Department of Financial Regulation

Arizona Users:

Customers of Melio Solutions Inc. may contact the Arizona Department of Insurance and Financial Institutions with questions or complaints about Melio Solutions Inc.’s money transmission services at (602) 771-2800.

Vermont Users:

If you have a complaint, please contact Melio Solutions Inc. at [email protected], or https://melio.zendesk.com/hc/en-us.

If you still have an unresolved complaint regarding Melio Solution’s money transmission services, you can submit a complaint to the Vermont Department of Financial Regulation at https://dfr.vermont.gov/form/banking-consumer-complaint-form.