Secure bank transfers
Whether you use Melio to pay by ACH bank transfer or get paid directly to your bank account—your private bank details are never shared with vendors or customers.
It’s our top priority to be the safest, most secure payment platform. No matter how you choose to pay and get paid, we make sure you, your vendors, and your customers’ financial and private details are always secure.
Whether you use Melio to pay by ACH bank transfer or get paid directly to your bank account—your private bank details are never shared with vendors or customers.
We’ll send a secure check on your behalf and won’t disclose your account info. You’ll be notified once your check has been deposited.
Melio doesn’t store, process, or transfer any sensitive card information. We use a third-party card processor which is a certified Level 1 PCI Compliant.
Melio works tirelessly to meet the industry’s security standards to protect customers from vulnerabilities. We follow strict international standards and regulations in order to keep your data safe.
Melio undergoes an annual SOC 2 Type II audit that verifies Melio’s security controls. This certification validates our commitment to effectively managing and safeguarding customer data, crucial in utilizing third-party cloud services.
The most rigorous global security standard for Information Security Management Systems (ISMS).
Provides controls and implementation guidance for both cloud service providers and cloud service customers. Gives guidelines for information security controls applicable to the provision and use of cloud services.
Establishes commonly accepted control objectives, controls, and guidelines for implementing measures to protect Personally Identifiable Information (PII).
Yes, Melio uses the following methods to encrypt customer data:
Melio does not store/process/transfer credit card numbers on its systems but uses a card processor that is certified Level 1 PCI Compliant (which requires an annual independent security audit of its processes and systems). Melio tests the system daily (manually and automatically) to ensure security.
Bugcrowd, our Bug Bounty Program, gives security researchers and customers a way to safety test and notify Melio of any security vulnerability. If you think you have discovered a problem with your account please email security@melio.com.
Our ISO certificates are available upon request at security@melio.com.
SOC2 Type II Report may require an NDA upon request to security@melio.com.
Yes. Our security efforts are guided and monitored by our VP Security and Security Team and wider Security Forum, composed of representatives from Infrastructure, R&D, Operations, Legal, and IT Teams.